About The Expert

img_4610-1Austin T-Bow 

The Roofing Expert

3rd Generation Roofer and Local Roofing Installer.

Hello! My name is Austin Thiebaud (pronounced T-bow). But people often refer to me as The Roofing Expert.

My expertise is with complex insurance claims and denials. For a long time, my company and clients were pushed around by insurance agencies. That wasn’t the level of service I wanted to give my customers. So I put in the overtime and became a licensed insurance adjuster myself. I now have good working relationships with several insurance agents and other adjusters.

In my 16 years of experience, I have personally handled or witnessed nearly every aspect of the roofing trade. From sweeping the floors of a warehouse to coordinating an infrared moisture survey on a flat roof, I have the experience to get the job done right.

If you have a roofing problem, it’s no problem because you’re good friends with “The Roofing Expert!”

A Roofing Family that is Still Growing

Every person in the circle of my immediate and extended family has been in the roofing business. I am the son of Ross T-Bow, co-owner of Pro Star Builders, and I am the grandson of “Texas Famous” Billy Ellis.
Likewise, my friends own some of the most successful local roofing companies in north Texas—in fact, I personally trained a few of them.

There isn’t a lot of difference between my family, friends, and clients. I take pride in making sure my customers have a great experience as we resolve their roofing issues. I want each of them to feel like family.

Of my past customers, 95% of them have my personal cell phone number saved in their phones. They are quick to call or text me about any scenario: insurance questions, roofing questions, getting a good trade reference, or just saying “Hi.” We get together for golf, eating out, running at Lukes Locker, shooting at the ranges, or shopping—I have even been invited to customer weddings.

I look forward to welcoming you into our circle.